I know, I know, you're thinking what I was thinking!
I was hot like fish grease! I called my insurance company and had a chat with one of the reps. I requested she contact the provider and notify them of the physician's office error. In other words, I'm not paying you sh**!
Why was I so hot? This is the SAME physician's office that neglected to call in my prescription for my MS medication. I called them to inquire about it and they gave me a number to call. When I spoke with the rep they informed me it had never been requested. This is the SAME office that over charged me for a co-pay, told me I owed them for previous services they didn't charge me for on the day the services were performed but COULD remember to send me TWO copies of the same bill! You can bill me but you can't call in my meds, you can't call in my auth and you can't get my copay correct... guess who still does NOT have her medication? See her face below!
Yeah, this is the face you get when you mess with my health, my family, my friends or my money!
See the CRAZY eye? Yeah, the right one I still can't see clearly out of... I will use all 75% of the vision I have in it to write a concise review about my experience with this practice, I WILL tell ALL. Oh by the way, people ask me quite frequently to recommend a physician and guess what else? I work in the health industry! Word spreads fast...
I finally got to vent about that and I feel better! I didn't even talk about the other two practices... *Le sigh*
At the end of it all it's really sad I felt from the first time I went the provider's office in this particular situation I was treated by the provider as though I wasn't really relevant and the actions of his staff seems to follow suit. I do understand people making mistakes but this is just carelessness. I have yet to receive a phone call with an apology for the neglect with the ordering of my medication and by the way I forgot to mention, when we discussed this new medication I specifically stated I needed something that would help with my symptoms (pain specifically). He prescribed me a medication that does absolutely NOTHING for your symptoms, it helps delay your relapse. Who in THEE H*LL left the gate open? LOL!
On a high note, I completed my "Pay it Forward" list from 2013, one person shared his candy bars with me today (I don't eat candy often but I was happy he offered because I just needed it today for some odd reason), another gave me a container of hummus and sent me a very sweet text message. There are sweet little blessings everywhere and those kind acts made me smile. :)
Be blessed in all you do and keep your heads up, there's always light even on cloudy days.
Create a beautiful evening and remember to SMILE!
One love, warm light
I finally got to vent about that and I feel better! I didn't even talk about the other two practices... *Le sigh*
At the end of it all it's really sad I felt from the first time I went the provider's office in this particular situation I was treated by the provider as though I wasn't really relevant and the actions of his staff seems to follow suit. I do understand people making mistakes but this is just carelessness. I have yet to receive a phone call with an apology for the neglect with the ordering of my medication and by the way I forgot to mention, when we discussed this new medication I specifically stated I needed something that would help with my symptoms (pain specifically). He prescribed me a medication that does absolutely NOTHING for your symptoms, it helps delay your relapse. Who in THEE H*LL left the gate open? LOL!
On a high note, I completed my "Pay it Forward" list from 2013, one person shared his candy bars with me today (I don't eat candy often but I was happy he offered because I just needed it today for some odd reason), another gave me a container of hummus and sent me a very sweet text message. There are sweet little blessings everywhere and those kind acts made me smile. :)
Be blessed in all you do and keep your heads up, there's always light even on cloudy days.
Create a beautiful evening and remember to SMILE!
One love, warm light